Senior Infrastructure Engineer with French

Sopra Steria is one of the largest players in the tech industry in Europe, known for its consulting, digital services and software development. We operate in nearly 30 countries in the world, hiring more than 55,000 employees.
The Polish branch, as the Global Delivery Center, operates in Katowice since 2007 and has been growing ever since. Currently, our team consists of around 1,000 specialists.

Within the Digital Platform Services department, our teams specialize in areas such as cloud, operating systems, virtualization, databases, backup or storage, as well as networking and security. We also have 1st line support consultants who speak French and English, but also Italian, Spanish, Portuguese and German.

The Application Services department is responsible for areas such as software development, data engineering, testing services, CRM, ITSM and ERP platform integrations, as well as application management for customers in Scandinavia, Benelux, France, Germany, Switzerland and the UK.

We are looking for Senior Infrastructure Engineer with French to join Sopra Steria Polska for a team that cooperates with one of our French clients. 
 
Responsibilities 

• Design, configure and maintain Maestro connectors and workflows to support infrastructure automation processes. 
• Provide operational support for the TrueSight Server Automation (BMC BladeLogic) platform, including Level 1 support, agent management and TOC-related activities. 
• Implement and maintain server infrastructure automation solutions. 
• Support users in resolving technical issues related to automation and infrastructure services. 
• Analyze recurring issues and contribute to continuous improvement initiatives to enhance operational efficiency and service quality. 
• Create, maintain and update operational documentation and technical procedures. 
• Ensure the proper functioning and reliability of automation tools and infrastructure platforms. 
• Collaborate with internal teams to support infrastructure operations and automation initiatives. 

Qualifications

Must Have Requirements 

• Senior-level experience in infrastructure automation and support. 
• Hands-on experience with Maestro (connectors and workflows). 
• Experience with TrueSight Server Automation (BMC BladeLogic) (N1 support, agents, TOC). 
• Knowledge of server infrastructure automation. 
• Experience in user support and continuous improvement initiatives. 
• Ability to create and maintain operational documentation. 
• Strong troubleshooting and problem-solving skills. 
• Strong communication skills to collaborate with cross-functional teams. 
• Proactive and detail-oriented. 
• Ability to document processes and share knowledge effectively. 
• Very good command of French & English (min. B2) – daily communication with the client. 
• Being open to occasional business trips abroad and regular visits in our office in Katowice. 

Nice to Have 

• TrueSight (BMC BladeLogic) certification (or equivalent). 
• Linux LPIC-2 certification. 
• Experience working in enterprise infrastructure environments. 

Additional information

- BENEFITS (UoP): Luxmed, Medicover Sport, Worksmile, educational platforms, languages learning platform, referral bonus, copyrights, life insurance, certifications (paid by the company), conferences, Tech Lunches, possibility to join our Communities (Project Management, Architecture, Security, Process Management, Leadership, AI and Cloud), local kindergarten.  

ADDITION: free parking, fresh fruits, workation.  
 
In case of questions, please contact the HR team.  

The recruitment process for this position consists of three stages: 
• a short phone call with a recruiter (30 min max) 
• one-hour long interview on Teams (with both general and technical questions) 

All information about salary range and its additional components will be provided during the 1st stage of recruitment process.

At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.