Marks & Spencer Group
Software Engineering Manager - Online (Returns and Service Comms)
OnsiteUnited Kingdom, the United KingdomApplications closedReturnsService Comms
Our Take
Build and maintain post-purchase customer experience software for Marks & Spencer.
What you’ll do
- Provide technical expertise
- Design, build, release, and maintain products
- Lead software modernization efforts
- Manage empowered, self-managing teams
- Drive best-in-class engineering practices
What they’re looking for
- Software engineering management experience
- Experience with web experiences
- Experience with customer communications
- Experience with order and return tracking
As posted by Marks & Spencer Group
We are seeking a passionate Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence. Being creative, curious, and confident, you will be an integral part of our empowered, self-managing, multi-disciplinary engineering teams - designing, building, releasing, and maintaining products. You will play a key role in driving our ambition to create a best-in-class software engineering team, environment, and culture.
You will join the Online software engineering team and lead the modernisation of critical software underpinning the post-purchase customer experience: the order history, returns and customer self-service web experience, and the customer communications for order and return tracking.