0365 Systems Engineer
Our Take
Manage and support KBC Group's M365 communication infrastructure including Teams, SharePoint, and Outlook.
What you’ll do
- Providing 3rd level support related to Teams functionalities
- Managing Microsoft teams Infrastructure independently
- Identifying issues that are blocking the ecosystem
- Documenting the necessary deliverables in the required tools
What they’re looking for
- More than 2 years in a similar position
- Knowledge of Microsoft teams
- Knowledge of IP telephony
- Experience in SAFe Agile environment
As posted by KBC Group NV
Who are we:
KBC Global Services is the engine behind KBC Group – a leading bank-insurance group with over 41,000 talented employees serving more than 12 million clients across Europe.
Since 2021, we have been supporting the digital transformation of KBC Group providing software development, QA, AI and other IT solutions working on a wide range of projects combining classical IT with digital banking.
As our O365 System Engineer in the M365 Communication & Collaboration team, you will join the Service2Employee (S2E) Directorate.
Within M365 Communication & Collaboration we are responsible for the communication & collaboration tools (Teams, ViVa Engage, SharePoint, Outlook, Office suite...) for the KBC colleagues within the BE structures..
We are looking for a driven system engineer with technical knowledge and interest in this domain to help us realize our ambitious roadmap!
Do you want to help in shaping the digital workplace of the future? Then be sure to read on!
As our O365 System Engineer, you would have the following responsibilities:
• Providing 3rd level support related to Teams functionalities and being first point of contact regarding questions from different teams or end users;
• Identifying issues that are blocking the ecosystem;
• Managing our Microsoft teams Infrastructure independently along with SCB and telephony infrastructure ;
• Documenting the necessary deliverables in the required tools, working closely together with the Product owners and the various other colleagues in the team, reporting to the Scrum master or Epic owner, completing your tasks in a structured way;
Key competences that will help you succeed:
• Previous experience in a similar position, adding up to more than 2 years is expected!
• Knowledge about Procdump, Windebug, PowerShell,Developers tool, Fiddler, MFCMAPI (scripting knowledge such as PowerShell is a plus);
• Knowledge about Microsoft teams, IP telephony, ATA;
• Knowledge about SBC AudioCodes;
• Knowledge about Luware recording and Luware Nimbus;
• Experience working in SAFe Agile environment, practicing an Agile mindset;
• Excellent technical knowledge of the M365 suite (more specifically communication tools such as Outlook, Teams, Yammer, SharePoint, Exchange, etc...)
You are a perfect fit for us if you are:
• Strong sense of ownership, with the ability to work independently
• Proactive and takes initiative without needing constant direction
• Positive, solution-oriented can-do attitude
• Turns ideas into concrete actions and tangible results
• Drives complex challenges towards resolution
• Adaptable and open to change
• Eager to learn and comfortable with steep learning curves.
• Thinks outside the box while keeping sight of the bigger picture.
Next Step:
If you find this job opportunity interesting and you recognize yourself in the above, apply via the button with your CV in English.
Join. Create. Innovate with us!
Recruiter Name
Militsa Atanasova Daskalova
Contract Type: Permanent Functional Area: IT Job Location (Short): Sofia, Bulgaria | Varna, Bulgaria Company: KBC Global Services Bulgaria Branch Business Unit: KBC GSBG SOURCING SERVICES II Team: KBC GSBG O365 Req ID: 91515 Apply now