Full Stack Developer (Onboarding & Enablement)

We turn every customer interaction into an opportunity. We connect conversations, customer data and payments with AI Agents so that companies can deliver personal customer journeys at scale: both online and in person.

“The entire customer journey. One platform”

What we value

Every CM.com colleague, connects to our 4 shared values:

Drive and Lead

You take initiative, make decisions and recognize opportunities. Making mistakes is part of moving forward.

Grow and Learn

The growth of our colleagues and our customers is our priority. You like to experiment, learn continuously and actively share knowledge and insights with others.

Together and Care

We work together and we believe that diverse perspectives lead to stronger outcomes. You value the social side of work, you show genuine interest and care about one another’s well-being.

Speed and Change

By welcoming AI Agents into our organisation, we fundamentally change how work is done. You are comfortable with change and you love working in a high paced environment.

The Role

As a Full Stack Developer in the Onboarding & Enablement team, you'll own the front door of CM.com connectivity: the self service experience where customers sign up and start messaging in minutes, without a sales call or a single email. It is one of the most important topics at CM.com today, and your team is the conductor behind it.

In today's tech market, speed wins. Customers choose the provider they can start with right now, and they value ease over a long list of requirements. Think of how quickly you can take out a phone subscription: that is the experience we want to offer. Our customers are people, but increasingly also AI agents, and neither wants to wait for a callback.

Behind that one simple interface sits a complex platform. Every channel works differently. For example: WhatsApp runs via Meta, RCS via Google and Orange, and more channels and suppliers are joining. Customers should never notice any of that. The complexity is ours, not theirs.

You will

• Build the self service onboarding experience that takes customers from sign up to their first message in minutes

• Turn every customer request into the right configuration across our own systems and external suppliers, fully automated

• Make it easy to plug in new channels and supplier partnerships, so the platform grows without adding complexity for the customer

• Drive automation across the full customer journey, for people and AI agents alike

• Own your work from idea to production, including how it runs on our infrastructure

• Use AI tools actively to improve your own work: experiment, automate, and share what works with your team