Senior Engineering Manager - PayIn

Hi, we’re Back Market.

We’re here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.

Yep, you read that right. Turns out refurbished tech is way better for the planet than new. In fact, With every device purchased on Back Market, our positive impact on the planet grows. From our Customer Care representatives to our software engineer, every individual at Back Market cuts the planet — and consumers — a break. Our mission is simple: to do more with what we already have.

Are you ready to join us?

PayIn team has one mission: Create a resilient and flexible pay-in system for customers and sellers. As PayIn Engineering Manager, you will lead a cross-functional team of 8 talented engineers (backend, frontend, and mobile) to build the future of customer payment experiences. We're not just iterating; we're innovating, drawing on the latest in payment technology like internal wallets, open banking, and AI to deliver performant and cost-efficient solutions. Positioned at the heart of the company, you will play a critical role in enabling strategic initiatives such as subscriptions and next-generation wallet infrastructure, driving both customer satisfaction and business growth.

What you'll be doing :

• Leading a collaborative team (8 persons) in delivering great software that our customers and sellers will love!

• Collaborating with the product group and other tribes to align the team with company objectives and initiatives across engineering and the wider business.

• Ensuring the development of people and teams through ongoing coaching and mentoring.

• Creating a team environment where team members feel like they belong and are supported to do their best work.

• Establishing open communication and a culture of feedback between team members

• Working in an agile "build it and run it" environment where engineering teams build, launch, monitor and support the sections they own.

• Working with the team to identify and make improvements in our processes, practices and product.

• Supporting teams in increasing delivery proficiency by creating a learning environment.

You are in the right place if you have :

• Experience and passion for growing, developing, and guiding people.

• Openness to receiving and giving feedback in a safe workplace.

• Interest in working in an environment where leaders support their teams to do great work, by removing impediments, finding improvements, and facilitating effective decision-making.

• Enthusiasm about reaching new levels of effectiveness (and quality!)

• A background as an individual contributor and willingness to help when the team needs it.

• Good verbal and written communication skills in English.

• Excitement to learn about how our industry works and the impact we bring to our customers and the world.

• Experience working in agile development teams with some knowledge of our following tech stack : AWS, Kubernetes, Docker, RestFul API, Python, Django, VueJs, Nuxt, Datadog.

• Experience in clean architecture, micro-services, DDD, API’s, and monitoring tools.

Recruitment process:

• Call with Ana, our Expert Tech TA (45 min)

• Management Principles Interview with your manager and one fellow EM (60mn)

• Technical interview with 2 members of the tech team (90mn)

• Stakeholders interview with 2 of your main stakeholders (60mn)

• Back Market values interview with 2 members of the Exec level (45mn)

WHY SHOULD YOU JOIN US ? ✌🏼

At Back Market, we’re committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives — it’s one of the reasons we’re such a high-scoring certified B Corp company (93.2).

No matter your role and seniority level, you’ll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment — with benefits to match, like:

- A mission driven work environment where your day to day makes an impact on the planet. Seriously.

- Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days.

- Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training.

At Back Market, we strive to create a workplace that embodies the world we’re trying to change. We’ve embedded our diversity, equity, and inclusion principles into our DNA — from dedicated staff to employee resource groups to our company values.

We know that the perfect background for a role doesn’t mean the perfect fit — we encourage you to apply for a role even if you think you may not have all the qualifications.

If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.