San Francisco, USA · Founded 2011 · 501-1000 staff
Intercom is a customer messaging platform that helps businesses connect with their customers through a suite of tools for live chat, marketing automation, help desks, and customer engagement, often leveraging AI.
Roles based in: Dublin, London
Builds in: AI/ML · B2B SaaS · Platform
Seniority: 5 Senior · 2 Staff
Hiring engineering roles here since April 2026
Curated from live Intercom postings. Click any role for the full brief.
Build AI pricing systems for Intercom's Fin AI agent, shaping the future of SaaS monetization.
Build AI customer service solutions for global businesses, impacting millions daily.
Build AI-powered customer service products for Intercom's global business clients.
Build AI-powered customer service products for Intercom's global business clients.
Build AI-powered customer service products for 30,000+ businesses.
Build AI customer service solutions for 30,000+ global businesses at Intercom.
Build AI customer service solutions for businesses using Ruby and AWS.
No longer open on Intercom's site. Kept for reference — saved archived roles stay in your dashboard.
Lead and scale Fin's AI Customer Agent platform resolving over 1M customer conversations weekly in Dublin/London.
Secure cloud platforms powering AI customer agents for businesses worldwide.
Build and operate AI-powered security services for Intercom's AI Customer Agent.
Drive AI Agent adoption and product innovation for strategic customers at Fin.
Build IAM and compliance automation infrastructure at Fin.
Build and evolve IT infrastructure for AI customer service leader Intercom.
Lead strategic engineering teams building Fin AI Agent at Intercom.
Lead engineering teams building Fin AI Agent capabilities at Intercom.
Build the #1 AI customer service agent, Fin, for global businesses.
Build and scale AI infrastructure for Intercom's next-gen AI products, from GPU to user agent.
Lead AI infrastructure engineers building foundational models for customer experience.
Build an AI-native Go-To-Market platform for Intercom's customer experience solutions.
Build AI customer service solutions for businesses at Intercom.
Build AI-driven customer service solutions for businesses at Intercom.
Lead AI customer service deployments for enterprise clients in EMEA.
Lead a team building Intercom's Developer Experience Platform, enabling fast and safe shipping for hundreds of engineers.
Lead a team building Intercom's core billing and monetization systems for global businesses.
Manage security engineering for Intercom's AI customer service platform.
Build and evolve Intercom's core data infrastructure powering AI customer service solutions.
Shape web platform architecture for Intercom's AI customer service growth levers.
Build AI customer service solutions for global businesses, leading strategic initiatives and driving technical execution.
Build AI customer service tools for 30,000+ global businesses.
Build and maintain Intercom's company website, from UI to infrastructure, for a leading AI customer service platform.
Advise customers on integrating Intercom's AI agent, Fin, for enhanced customer experiences.
Lead AI customer experience platform development, building back-end and front-end systems for global businesses.
Build back-end and front-end systems for Intercom's AI customer service platform, focusing on self-serve growth.
Build AI-powered customer service products for Intercom, a global leader in customer experience.
Build AI customer service solutions for global businesses at Intercom.
Build AI customer service solutions for global businesses, leading back-end and front-end development.
Build and maintain APIs and integrations for Intercom's AI customer service platform.
Build AI-powered customer service products for Intercom's global business clients.
Build AI-powered products for Intercom's customer service platform.
Build AI customer service products for 30,000+ global businesses.
Build AI customer service solutions for 30,000+ businesses at Intercom.
Build AI customer service solutions for businesses at Intercom.
Build AI customer service solutions for businesses at Intercom, a global leader.